Add file to a ticket

Procedure

  1. Call up the Task tracking > Ticket management menu.
  2. Click the desired ticket tile.

    The ticket details dialog with the Basic Information tab is displayed.

  3. Call up the Attachments tab.

    tm_details_attachments

  4. To add a file, click on add_black.
  5. Select file.

    To cancel the upload of the file, click on shield-stop.

The file is displayed in the Attachments tab.

A corresponding entry is displayed in the Ticket history tab in the ticket details dialog.