Delete the file in the attachment

Procedure

  1. Call up the Task tracking > Ticket management menu.
  2. Click the desired ticket tile.

    The ticket details dialog with the Basic Information tab is displayed.

  3. Call up the Attachments tab.

    tm_details_attachments

  4. To delete a file, click on delete.

The deleted file is no longer displayed in the Attachments tab in the ticket details dialog.

A corresponding entry is displayed in the Ticket history tab in the ticket details dialog.