Display status of the process

Prerequisites

Guest, User, Editor or Power User role

Procedure

  1. Go to the ERP Connectivity > Monitoring menu.
  2. Open the Orchestrator Log tab.

The icon on the left-hand side of a message card provides an initial indication of the status of the processes. The status of the processes is displayed in the Status column. The Text column shows an excerpt from the success or error notification relating to the processes.

erp_status_process

The icon on the left-hand side of a message card displays error notifications relating to the processes and may overwrite individual successful process steps.

In the Text column, any success notifications are overwritten by error notifications, as these are more relevant for investigation.

Symbol

Status

Description

Successful

The process was successfully sent and received.

alert-warning-filled-yellow

New

The process has been created, but not yet sent.

alert-warning-filled-yellow

Outstanding

The process has been sent, but not yet received.

alert-warning-filled-yellow

Retrying

The process was sent, but not received, and will be sent again.

alert-error-filled-red

Invalid

The process was unable to be received.

alert-error-filled-red

Failed

It was not possible to send the process.