Uploading Diagnostic Data of a Device

Diagnostic data can be used to upload diagnostic information from the device to the Device Portal. The user can then download it again through the UI in order to analyze it locally.

1. Click on a device in the Device Overview to open the software overview for the device

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2. Click on the Diagnostics tab to open the overview page for the diagnostic files.

   

3. Click Add above the Diagnostics table to start a new upload of diagnostic data.
4. Enter a name and an optional description in the Upload Diagnostic Data of Device window.

   

   • Name: Enter a name for the new diagnostic data to be generated.
   • Include Log Files: Enter the individual parameters of the device type for generating the diagnostic file. These may differ for each device type.
   • Description of Activity: Enter the reason for the upload. This will be displayed later in the Activity Overview.
5. Click Submit to initiate the upload of the diagnostic data to the Device Portal.

The request for uploading the diagnostic data is retrieved from the appropriate device and confirmed by this device. Once this has been done, the device sends the diagnostic data to the Artifact Repository, which then displays it in the table of the Diagnostics tab.