Carry Out Appraisal of a Corrective Task

The recorded error is described in detail in the Appraisal tab. It describes the error, what caused it and what was done to fix it. If the error cannot be resolved, the troubleshooting steps taken must be logged. The task must then be assigned to a user who can resolve the error.

Add work done to a corrective or preventive task

Assign a corrective or preventive task to a user

Prerequisite

User or Administrator role

Procedure

1. Call up the Maintenance > Machine maintenance menu.

   Or:

   Call up the Maintenance > Tool maintenance menu.

2. Select corrective task.
3. In the detail view, go to the Appraisal tab.

   The Appraisal tab can only be filled out if the status of the task is set to Started.
   Change the status of a corrective or preventive task

   

   The Back and Next step buttons can be used to toggle between the descriptions.

4. Evaluate task.
5. Localize errors in situ on the device or tool.
6. Eliminate error.
7. Fill out Analysis:
   • What was the error?
   • What caused the error?
8. Fill out Solution:
   • What was done?

   What troubleshooting actions have been taken?

9. To add another solution description, select Add Action.

   The Add Action button is only displayed in the last solution description.

10. To add files to a description:
    • Select a row/description.
    • Call up the Files tab in the description.
    • Use Add attachment to upload a file.

      Or:

    • Drag and drop the file into the field.

    Images are displayed in the gallery tab.

11. Confirm details with Save.

The corrective task has been appraised.

• To add work done to a corrective task, continue with Add work done to a corrective or preventive task.
• If the task could not be resolved and the task is to be assigned to another user, continue with Assign a corrective or preventive task to a user.
• To add attachments to the corrective task, continue with Configure Task Details for a Corrective Task.
• To change the status of the corrective task, continue with Change the status of a corrective or preventive task.
• To create a task for the corrective task, continue with Create linked corrective task for a corrective task.