Change the status of a corrective or preventive task

Depending on the status of the corrective or preventive task, the In progress or Complete field is displayed in the footer in the detailed view.

Corrective Task

Preventive task

Prerequisites

• User or Administrator role
• The user must be part of the Resolving group and be selected in the Responsible field.
  Assign a corrective or preventive task to a user.
• To change the status of a corrective or preventive task in Resolved, all mandatory fields must be filled in.

Procedure

1. Call up the Maintenance > Machine Maintenance menu.

   Or:

   Call up the Maintenance > Tool maintenance menu.

2. Select a corrective or preventive task.
3. To set the status of the corrective or preventive task to Started:
   • Select Set in progress.

   

   • Select Set in progress in the dialog window.

     The corrective and preventive task has the Started status and can be appraised.

     Carry Out Appraisal of a Corrective Task.

     Appraise preventive task.

4. To set the status of the corrective or preventive task to Resolved:
   • Select Unpin.

   

   Work done cannot be added after resolving the corrective and preventive task. Add work done before completing the corrective and preventive task.

   • Select Resolve in the dialog window.

     The corrective and preventive task has the Resolved status and can no longer be edited.