Actions

Not for tickets with Closed status

Click and select an option:

• Assign

  Assign the ticket to a user:
  Assign Ticket

• Delegate

  Assign the ticket to a resolving group:
  Delegate ticket

• Return

  Assign the ticket the status Open, i.e. the ticket is not assigned to a user:
  Return Ticket.

• Resolve

  Assign the Closed status to the ticket:
  Resolve ticket

Module Interactions

Only for tickets of the Nexeed Condition Monitoring domain.

Interact with other Nexeed modules

Accept

Only for tickets with Open status

Accept ticket

Cancel

Close the dialog